About PT. Moelia Mahardika Kencana

PT. Moelia Mahardika Kencana (MMK) management has realized that customer needs and lifestyle has changed due to its time, technology and demand of good quality kitchen.

Having experience in the built-in kitchen appliance for more than 20 years, we would like to take a step forward to choose the right partners who are the specialist in producing the built-in kitchen white goods appliances.

Understanding the changing needs and lifestyle of its customer, MMK has decided to engage with Italian high-end designed appliances manufactures, which will assure the highest level of quality and reliability, thus the choice of partnership is to be with Smeg.

Based on the experiences gained in the business, the company is always ready to fill any opportunity for a new market, MMK also feels the urge to fill the growing market for first new home builders who want to have good quality product in their kitchen with its attractive simple design and offering best value of money.

In parallel, MMK decided to launch Gassio, which offers the elegance of Italian design, the assurance of a quality product, and providing/giving its clear values and reliability of services to its customers.

V I S I O N

MMK vision is to be the market leader in its segment in the built in kitchen domestic white good appliances by offering the most prestigious Italian worldwide known brand Smeg

And with our experience in the industries for the past 25 years, we are building our own brand Gassio supplied by the most competitive, reliable and quality manufactures with the emphasis on development and good customer relations which fulfills its customer needs.

M I S S I O N

MMK believes that customer satisfaction is its first priority.

Our success only could be measured if we could gain our customer trust and confidence by choosing our brands.

Each brand has its own customers and it is our constant objective to maintain and build upon the trust placed in particular brand.

The management has placed major emphasis and commitment on customer highest satisfaction which results in MMK employees being occupied to look for better services in pre and post sales for customers, with superior product quality, design and value by offering more competent advice and helpful service.

Furthermore, continuous efforts are made to improve our successful choice of products and make them user-friendly.

C O M P E T I T I O N

Competitors are always considered as a challenge for the growth of the company.

This has been proven by the motivation of our employees who work professionally with willingness to share with its customers about our products strength and are ready to accept innovative ideas of products and services, which will benefit our customers.

O B J E C T I V E

MMK management has realized that customer needs and lifestyle has changed due to its time, technology and demand of good quality kitchen.

Having experience in the built-in kitchen appliance for more than 20 years, we would like to take a step forward to choose the right partners who are the specialist in producing the built-in kitchen white goods appliances.

Understanding the changing needs and lifestyle of its customer, MMK has decided to engage with Italian high-end designed appliances manufactures, which will assure the highest level of quality and reliability, thus the choice of partnership is to be with Smeg.

Based on the experiences gained in the business, the company is always ready to fill any opportunity for a new market, MMK also feels the urge to fill the growing market for first new home builders who want to have good quality product in their kitchen with its attractive simple design and offering best value of money.

In parallel, MMK decided to launch Gassio, which offers the elegance of Italian design, the assurance of a quality product, and providing/giving its clear values and reliability of services to its customers.

S E R V I C E S

Services and customer care are the ultimate need for our business. Therefore, MMK puts the customer services as the top priority in maintaining the relationship with each individual customer.

These activities of service are among others:

  • product presentation & explanation for potential customers by providing other related information,
  • product consultation according to individual customer needs,
  • product training during installation by our well-trained technicians,
  • providing warranty for a product’s life period,
  • on site installation commissioning whenever required by our trade partners & customers,
  • technical presentations and technical consultation whenever are necessary.

In-house training for our staffs is continuous learning process to give the best satisfaction to our customers who have chosen our products.

Brands
Arezzo (0)
Elica (0)
Gassio (0)
SMEG (554)